IATA crate compliance
Crate sized and built to IATA Live Animal Regulations for your pet's breed and weight — familiarisation period before travel.
Pet relocation · IATA-compliant handling
Pet Relocation Coordinated with Your Household Move
If your only need is shipping a pet from Malaysia to a new country, you should call a specialist pet relocator like PetAir or Pets2Malaysia directly — they do this every day and they're better at the standalone job than any general mover.
100+
Pet moves coordinated
14
Destinations served
IATA
Live Animal Regulations
30-day
Reunion & welfare support
Pet types we move
Dogs
Cats
Birds
Fish
Rabbits
Exotic
Why families choose us
Specialist quality, integrated timeline
We coordinate the household FCL shipment, specialist pet partner, family travel, and arrival logistics under a single PM — so the pet, the goods, and the family land in sync.
Vet documentation
DVS export permits, microchip verification, rabies titre tests, and destination-country health certificates — sequenced correctly the first time.
Quarantine coordination
Booking and sequencing for government quarantine facilities — Mickleham in Australia, Singapore AVS, and country-specific holding requirements.
Reunion at destination
Collection at airport or quarantine facility, delivery to your new home, and a welfare check in the first week post-arrival.
What we cover
What every pet move includes
One project manager runs the engagement from survey to settled-in, with three workstreams running in parallel.
What we actually do
What we actually do (and what we don't)
Florette is honest about this: we do not pack pets ourselves, we do not crate them, we do not handle DVS export permits in-house, and we do not put your dog on the plane.
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How specialist pet
How specialist pet relocation works (so you understand the timeline)
Three stages, each with mandatory waiting periods.
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Common destination
Common destination routes from Malaysia
India — relatively straightforward documentation, returning Indian residents with pets is common. Rabies-free import documentation. UAE — straightforward for established pet imports, IATA crating standard. Quarantine minimal for vaccinated pets with correct documentation.
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How it works
From vet check to destination reunion
Five stages, one project manager — same timeline whether it's a regional move or a 6-month Australia run.
Destination entry rules
Country requirements at a glance
One-line summary per destination — full documentation handled by our specialist pet partner once routing is locked.
In depth
Why we partner rather than do this in-house
Honesty over marketing: Florette is one of Malaysia's most experienced household movers (1,000+ moves since 2016, 25+ Fortune-500 corporate clients). Pet relocation is a specialist sub-industry where the leading providers (PetAir, Pets2Malaysia, RF Pet Relocation) handle hundreds of pet moves a year. They're better at the standalone job. By partnering with them rather than building an inferior in-house pet team, we deliver a better outcome for the client: specialist quality on the pet move, full integration on the timeline, single invoice for the corporate client.
This is also how the major international corporate mobility firms operate. Crown, Allied, and AGS coordinate pet relocations through specialist partners — they don't pretend to do it in-house either.
Costs to expect
Specialist pet relocation is the larger cost, not the household coordination fee. Indicative ranges: small pet (under 8kg) regional destination (UAE, India, Singapore) RM 4,000-8,000. Mid-size pet (8-25kg) same regions RM 6,000-12,000. Large pet (25kg+) or longer routes RM 10,000-15,000. Australia/NZ adds quarantine costs. Florette's coordination fee is a small additional charge — usually transparent within the bundled corporate quote rather than billed separately.
When to start planning
For UAE, India, Singapore, EU, UK: 3-4 months before move. For Australia and NZ: 6+ months minimum due to titre-test timing and quarantine booking. For USA: 3 months. The single most common pet relocation problem is starting too late — titre tests have specific windows that, if missed, push the entire timeline back by months.
What pet families say
One PM, one timeline, pets home safe
Representative feedback from pet-owning families and corporate assignees we've relocated.
We were moving to Melbourne with two dogs and the Australia paperwork was overwhelming. Florette sequenced the titre tests, brought in the right specialist partner, and our pups cleared Mickleham on schedule. House contents landed the same week.
Two cats, one cargo flight to Dubai, household FCL on the water. Single quote, single PM, single invoice through my employer. Our cats were in the apartment within 48 hours of landing.
Pricing & engagement
Three ways to engage us
Documentation only, door-to-door coordination, or full premium with pet escort — pick the shape that matches the route and the family.
Specialist hand-off
Best when you only need help with the paperwork chain — vet timeline, DVS permits, destination documents.
- Vet & DVS document sequencing
- Titre-test & vaccination timing plan
- Specialist pet partner introduction
- You manage flight booking & collection
Coordinated pet + household
Our most-requested option for relocating families — pet and household goods coordinated under one PM, one quote, one timeline.
- Pet move via vetted specialist partner
- IATA crate fitting & familiarisation
- Household FCL/groupage in sync
- Quarantine booking & coordination
- Destination airport collection & delivery
Pet escort service
For long-haul routes, anxious pets, or families travelling separately — specialist escort accompanies the pet end-to-end.
- Dedicated pet escort on flight day
- Quarantine visits where permitted
- Photo & status updates throughout
- Direct home delivery on arrival
- 30-day welfare check-in
FAQ
Frequently asked questions
The questions pet-owning clients ask us most often before booking.
Do you ship pets yourselves or via partners?
Via specialist partners we've worked with for years. They handle DVS export permits, IATA crating, airport handover, and destination collection. Florette coordinates the pet move alongside your household goods shipment and provides single billing for corporate clients.
How early should I start pet relocation prep?
3-6 months for most destinations. Australia and New Zealand need 6+ months minimum because of titre-test timing windows. Starting late is the most common pet relocation problem.
Can pets travel on the same flight as the family?
Sometimes, depending on airline and route. Specialist partner advises on best routing — sometimes flying the pet via a dedicated pet-cargo route delivers better outcomes than commercial cargo on a passenger flight.
What does pet relocation cost from Malaysia?
Varies hugely by pet size, destination, and routing. Indicative: small pets to regional destinations RM 4,000-8,000, large pets or longer routes RM 10,000-15,000+. Australia/NZ adds quarantine costs. Florette's coordination fee is a small addition to the specialist quote.
What about pets going to Australia or New Zealand?
Most demanding routes. Multi-month preparation, mandatory quarantine at government facilities (Mickleham in Australia). Plan 6+ months ahead. Specialist partners experienced with these routes handle the application sequencing.
Who do I deal with — Florette or the specialist partner?
Florette is your single point of contact. We coordinate with the specialist on your behalf and consolidate billing. You only deal with the specialist directly if you prefer (some clients want direct conversation with the pet handler — we facilitate either way).
Why don't you handle pet relocation in-house?
Pet relocation requires daily volume to maintain proficiency — rules change, airline policies vary, country-specific requirements shift. Specialist partners handle hundreds of pet moves a year. We handle thousands of household moves. The right combination delivers better outcomes than either trying to do both.
Related services
Often paired with pet relocation
Pet moves rarely travel alone — most engagements pull from these adjacent services under the same PM.
Moving with a pet? Let's coordinate the whole timeline.
One quote, one PM, one accountability chain — specialist pet partner, household FCL, and family arrival in sync.