Leadership · Director
Anoop Kumar
Leading Florette's vision and strategy — ensuring every client engagement is delivered to the highest standard.
Contact
Meet the team · Kuala Lumpur head office
Our Team
From your first enquiry to the day your goods are delivered, the same close-knit Florette team is looking after your move — coordinators, sales, operations and field supervisors, all under one roof at our Kuala Lumpur head office.
2016
Team founded
4
Core functions
1 PM
Per engagement
24h
Enquiry response
The people behind every move
One PM, one accountability chain
We bring a wealth of skills and experience from a wide range of backgrounds — coordinators, sales, operations and field supervisors. Meet the people you'll be working with.
How the team works
The standard, behind every interaction
Four operating principles — not a brochure, just how the day-to-day actually runs.
Single named PM
One project manager owns your move from survey to settled-in. No relay-race handoffs between sales, operations, and customer service.
Continuously trained
Dedicated, continuously trained professionals — not casual labour hired per job. Packing technique benchmarked to international standards.
KL head office
One Kuala Lumpur head office covering Klang Valley, with bonded warehousing in Klang. You talk to people who work in the same building.
Reply in one working day
Enquiries answered within a working day. Surveys booked within 3 days. Quotes written within 24 hours of survey.
Four functions, one team
Coordinators, sales, operations & supervisors
The Florette team is structured around the four functions every move actually needs: someone who picks up the phone, someone who scopes the move, someone who schedules and documents, and someone who runs the field. The same people across the lifecycle, with one named project manager bridging all four.
Sales coordination
First point of contact — takes the enquiry, arranges your survey, sends the written quote.
Office coordination
Documents, customs paperwork, insurance, schedules — the operational backbone.
Field supervision
On-the-ground move-day execution — crew, vehicles, packing standards, building protocols.
Working with the team
What clients say about the people
Representative feedback specifically about the team experience — from first enquiry to settled-in.
Talked to the same coordinator from the first enquiry call to the day the keys went back. Refreshing in this industry — no phone tree, no relay race, no "let me transfer you".
Very good service. Always responsive and gives extra help. Staff were very professional. They packed and numbered my boxes.
Join us
Working at Florette
We hire packers, drivers, coordinators and operations supervisors who care about doing the job to international standards — continuously trained, paid fairly, and given the time to do work properly. If that sounds like the kind of place you want to work, we'd like to hear from you.
Operations
Packers, drivers, crew leads — field roles based out of our Klang warehouse.
Coordinators
Sales & office coordinators based at the KL head office — first response to client enquiries.
Project managers
Experienced PMs to own corporate & high-value engagements end-to-end.
Explore further
More about Florette
Talk to the team today
Our coordinators reply to enquiries within a working day — with a free survey arranged for the week.