Room-by-room timing
Typical 1-bedroom apartment: half-day with 2-person crew. 2-bedroom apartment: 1 day with 3-person crew. 3-bedroom condo or landed home: 1 day with 4-person crew. 4-bedroom-plus home: 1.5 to 2 days with 5-6 person crew. Time scales with fragile content, not just bedroom count — a 2-bedroom expat home with significant art and antiques may take longer than a 3-bedroom student family.
What's covered (and what isn't)
Standard scope: kitchen (cookware, dinnerware, dry pantry — non-perishable), living areas (furniture, electronics, books, decor), bedrooms (clothes, linens, personal effects), bathrooms (toiletries — non-aerosol, towels). Standard fragile protection for typical items.
Excluded by default: hazardous items (paint, chemicals, fuels, lighter fluid, aerosols), perishable food, plants (some destinations restrict; we'll advise), cash and jewellery (you keep these in carry-luggage), prohibited items per destination (e.g., chewing gum to Singapore, food to Australia/NZ).
Inventory you receive
Stamped, signed inventory list with every box numbered and content-tagged. Digital copy photographed at pack-out. Used for: your unpacking reference, customs documentation (international moves), insurance documentation. Shows up missing or damaged items at delivery against the original list.
Pricing — bundled vs standalone
For local Malaysian moves and international moves, packing is bundled into the move quote — you don't see a separate "packing" line item. For standalone packing (you'll handle transport via another mover or self-shipping), we quote by volume — typical 3-bedroom standalone packing RM 1,500-2,500 plus materials.
Insurance bundled
Berjaya Insurance Berhad covers loss or damage from packing through delivery as standard. Coverage based on declared value at pack-out. For high-value items, value-up at pack-out — we don't backdate insurance after damage.