About Florette · Kuala Lumpur head office

Who We Are

Florette Relocation is a Kuala Lumpur moving company. We handle domestic and international moves, expat assistance, warehousing, and freight forwarding. Founded in 2016.

  • 1,000+ moves since 2016
  • 25+ Fortune-500 clients
  • 14 countries, one PM model
2016
Founded in KL
1,000+
Moves executed
25+
Fortune-500 clients
14
Countries served
Our story

Built around the small details

Florette Relocation is based in Kuala Lumpur. The team treats each move as its own job rather than running everything through a single checklist. A 40-foot container leaving Port Klang for Sydney has different problems than a studio move across Bangsar, and trying to handle both the same way is how things go wrong.

We started in 2016 and restructured in 2020 around a single-PM model: one named project manager from the first survey through to the last box delivered. Since then we have worked with Fortune-500 HR teams, diplomatic missions, families moving between continents, and individual clients moving across the Klang Valley. The size has changed. The standard has not.

Read our full history

2016
Founded in KL

Set up as a small KL Sentral team focused on quality over volume. That has not changed.

2020
Single-PM model

Operations restructured around one named project manager per engagement, from survey to settled-in.

1,000+
Lifetime moves

Across 14 countries with 25+ Fortune-500 clients on the roster. 9 in 10 of them come back or refer us.

Our belief & pledge

How we run a move

Trust, safety, and reliability are the three things every client asks about up front. Here is what each one actually means in practice.

Trust

Itemised written quotes, a named project manager, and references on request. What we quote is what you pay, whether it is one studio or a 25-person group move.

Safety

Professional packing materials, trained crew, and Berjaya Insurance Berhad All-Risk transit cover bundled in by default. Sensitive cargo gets chain-of-custody handling.

Reliability

One PM, weekly status reports, and locked framework pricing for ongoing engagements. 9 in 10 clients come back or refer us.

Personalised care

No two moves are the same. We do not run a template; each engagement is scoped to the actual family, household, or corporate need.

Excellence in service

Trained crew, kept infrastructure, consistent results

We keep the warehouse, the packing materials, and the trucks in good shape. Crew training is continuous, not a one-off induction. None of this is glamorous, but it is the reason a move turns up on time with everything intact.

The infrastructure is benchmarked to international moving standards. The same PM stays with you from the first survey call to delivery at destination, so a 25-employee group move and a single-bedroom studio get the same kind of attention.

Meet the team

International standards

Infrastructure benchmarked to international moving standards. Compliant on paper, kept in shape in practice.

Trained crew

Continuously trained packing and logistics staff. Not casual labour booked job by job.

Survey to delivery

One accountability chain across the whole move. No handoffs between teams mid-job.

Our journey

From a KL Sentral team to 1,000+ moves

Five milestones since 2016. Each one was a choice we made about how to run a move, not where the market wanted to push us.

  1. 1

    2016 · Founded

    Florette Relocation set up in Kuala Lumpur with a small KL Sentral team. The focus from day one was doing fewer moves well, not chasing volume.

  2. 2

    2018 · Bonded warehouse

    Opened our 10,000 sq ft bonded facility in Klang, with 24/7 guards, CCTV, climate-controlled space, and fire suppression.

  3. 3

    2020 · Restructured

    Restructured operations around a single-PM engagement model and introduced corporate framework agreements.

  4. 4

    2022 · Group track record

    Ran a 25-employee group move for Biocon Malaysia and a 12-employee move for Reliance Malaysia in the same year.

  5. 5

    2024+ · 1,000+ moves

    Passed 1,000 lifetime moves across 14 countries, with 25+ Fortune-500 corporate clients on the roster.

The people behind the move

One PM, one accountability chain

Coordinators, sales, and operations supervisors, all out of the same Kuala Lumpur head office.

Manager Coordinates team, department & engagements.
Sales Coordinator Handles enquiries & arranges your first survey call.
Office Coordinator Documentation, paperwork, customs liaison.
Operations Supervisor Move-day execution, crew & vehicle scheduling.
Meet the full team
What clients say

The standard, applied at scale

A couple of representative reviews from across our client mix: HR mobility, expat families, and individual movers.

Excellent service at most competitive rates. Quite flexible in service with personal attention. Appreciate continuous support…
K JVerified Google review
Florette Relocation provided an efficient, professional and friendly service in all the phases of the moving procedure.
Sandeep GhalayVerified Google review

Ready to plan your move?

Tell us where you're moving and we'll come back to you within 24 hours with an itemised written quote.