Dedicated account manager
One logistics specialist owns your account from first quote to final delivery. You call the same person every time — no helpdesk rotation, no ticket numbers, no re-explaining your cargo profile from scratch.
Freight forwarding · Commercial logistics · Malaysia
Commercial Shipping & Logistics Malaysia
Ocean freight (FCL & LCL), air freight, customs clearance, bonded warehousing, and project cargo — managed by a dedicated logistics specialist who picks up the phone and solves problems. For businesses that need a partner, not a ticketing queue.
150+
Countries served worldwide
2 hrs
Quote response time
6
Core logistics service lines
10+
Years operating in Malaysia
Trusted by corporate and commercial clients including
Why Florette for commercial logistics
A logistics partner, not a portal
The multinationals run your shipment through a system. Florette runs it through a person — one account manager, full visibility, proactive updates before you have to ask.
In-house customs compliance
Licensed RMCD customs agents classify, file, and manage your declarations in-house. No subcontracting for the compliance-critical parts of your shipment. HS codes, permits, and duty advisory handled before cargo moves.
Transparent, written quotes
Every quote is itemised and in writing before any booking is confirmed. No hidden port surcharges or BAF adjustments at invoice stage. Volume agreements and retainer pricing available for regular shipping lanes.
Commercial & relocation under one roof
Companies relocating staff and shipping equipment simultaneously get one coordinator for both — no handoffs between a logistics provider and a separate relocation company. One timeline, one point of accountability.
Our commercial logistics services
Six service lines, one point of contact
From ocean freight consolidation to project cargo lifts, every service is run by the same account manager under the same quote and tracking framework.
Sea freight
Ocean Freight — FCL & LCL
Full Container Load and Less than Container Load shipments through Port Klang and Port of Tanjung Pelepas. Direct sailings to Asia, the Middle East, Europe, and the Americas — carrier selected on your cost and transit priority.
FCL & LCL shipping
Air freight
Air Freight Malaysia
Time-critical and high-value cargo via Kuala Lumpur International Airport (KLIA), connecting to 150+ cargo destinations worldwide. Express, standard, consolidated, and charter air freight — including IATA-compliant dangerous goods (DG) handling.
Request air freight quote
Customs
Customs Clearance Services Malaysia
Licensed customs agents managing import and export declarations through the Royal Malaysian Customs Department (RMCD) — K1, K2, K8, and K9 declarations, HS code classification, MITI and SIRIM permit applications, and Free Trade Zone entries, all handled in-house.
Customs clearance enquiry
Warehousing
Warehousing & Distribution
Bonded and non-bonded warehousing in the Klang Valley with cargo receipt, inventory management, pick and pack, and last-mile distribution across Peninsular Malaysia. Short-term buffer storage and longer-term hub arrangements available for regular importers.
Storage & warehousing
Project cargo
Project Cargo Logistics
Multi-modal transport for heavy machinery, out-of-gauge (OOG) equipment, and industrial plant — including route surveys, permit applications, flat rack and breakbulk shipments, and low-loader transport coordination for oversized loads across Malaysia and regionally.
Project cargo enquiry
Import & export
Import & Export Logistics Management
End-to-end supply chain management for regular import and export lanes — supplier pickup coordination, incoterms advisory, trade documentation support (including LC and documentary collections), and quarterly lane cost reviews for businesses shipping at volume.
Discuss your supply chain
How it works
From first enquiry to final delivery
Five stages, one account manager. The same framework whether it’s a 100 kg air freight booking or a multi-container commercial shipment with project cargo.
Industries we serve
Built for businesses with real shipping complexity
Florette works with manufacturers, distributors, SMEs expanding internationally, and multinational procurement and HR teams — companies whose shipping needs go beyond a single annual container. Our account model is structured for repeat commercial relationships, not one-off bookings.
We have experience moving critical equipment for oil & gas sector clients, coordinating industrial plant relocations, managing high-frequency export lanes from Malaysian factories, and handling government infrastructure project cargo across ASEAN.
Mfg
Manufacturers & exporters
Regular export lanes from Malaysia to established buyer markets in Asia-Pacific, the Middle East, and Europe. Volume agreements, quarterly lane reviews, and documentation managed as an ongoing service — not a per-shipment engagement.
SME
SMEs expanding internationally
First-time exporters and businesses opening international supply chains who need end-to-end guidance on incoterms, HS codes, permit requirements, and carrier selection — explained clearly, not in freight-industry shorthand.
Corp
Corporate & project clients
Multinationals managing equipment imports, data centre moves, oil & gas machinery shipments, or large-scale infrastructure project cargo across Malaysia and the wider ASEAN region where a single freight agent cannot cover all modes.
Freight forwarding details
Ocean freight transit times from Malaysia
Door-to-door FCL transit times from Port Klang for commercial shipments. LCL adds 3–7 days for consolidation and deconsolidation at each end. Times vary by carrier and are confirmed at quote stage.
- Singapore — 2–3 days (feeder or direct via Port of Tanjung Pelepas)
- India — Chennai 10 days, Nhava Sheva (Mumbai) 12 days, Cochin 12 days
- UAE — Jebel Ali (Dubai / Abu Dhabi / Sharjah) 15 days
- Qatar — Hamad Port (Doha) 20 days
- Indonesia — Tanjung Priok (Jakarta) 5 days
- Thailand — Laem Chabang (Bangkok) 5 days
- China — Shenzhen 6 days, Shanghai 8 days
- Netherlands — Rotterdam 20–22 days
- United Kingdom — Felixstowe 25–27 days
- USA — Los Angeles 18–20 days, New York 28–32 days
Air freight transit times from KLIA
Standard air freight transit from Kuala Lumpur International Airport (KLIA). Express services reduce these by 1–2 days where available.
- Singapore — next day
- Hong Kong — 1–2 days
- Dubai, UAE — 2–3 days
- London, UK — 3–4 days
- Frankfurt, Germany — 3–4 days
- Los Angeles, USA — 4–5 days
What is included in a Florette commercial logistics quote
Every written quote from Florette includes: origin collection where applicable, export documentation in Malaysia, freight charges (sea or air), destination customs clearance through our partner network, and door delivery at the destination address. Transit insurance via Berjaya Insurance Berhad is available and strongly recommended for all commercial shipments — quoted separately or bundled depending on the commodity and declared value.
Malaysian customs compliance for commercial importers and exporters
Malaysia's trade compliance regime operates under the Customs Act 1967 and its regulations, administered by the Royal Malaysian Customs Department (RMCD). Commercial imports require accurate HS code classification, correct declaration of customs value, and — for controlled goods — additional permits from agencies including the Ministry of International Trade and Industry (MITI), SIRIM Berhad, the Ministry of Health, and the Department of Agriculture. Florette's licensed agents hold active approvals to file K1, K2, K8, and K9 declarations and manage the full permit application process, without subcontracting to a third-party customs broker. For regular importers, we flag classification exposure and duty changes proactively as part of ongoing account management.
What clients say
Commercial shipping, delivered
Feedback from business clients who rely on Florette for commercial freight forwarding and logistics out of Malaysia.
We were setting up a new manufacturing line and needed equipment shipped from Germany while our Malaysian team relocated simultaneously. Florette handled both — one coordinator, one timeline. The machinery cleared customs in under 48 hours. That’s the efficiency we needed to stay on schedule.
We export to three Gulf markets monthly. Our previous forwarder was responsive when things went smoothly — not when they didn’t. Florette flags problems before I find out about them. Zero port holds in two years. The permit work for UAE is handled without us chasing anyone.
FAQ
Frequently asked questions
The questions commercial clients ask most often before engaging Florette for freight forwarding and logistics in Malaysia.
What is the difference between FCL and LCL shipping?
FCL (Full Container Load) means your goods occupy the entire container — typically a 20ft or 40ft unit — giving you exclusive use, faster transit, and lower handling risk. LCL (Less than Container Load) consolidates your cargo with other shippers' goods in a shared container, priced per cubic metre. FCL suits high-volume or regular shipments; LCL is cost-effective for smaller, less frequent consignments.
How long does customs clearance take in Malaysia?
Standard import and export declarations through the Royal Malaysian Customs Department (RMCD) take 1–3 business days with complete, accurate documentation. Shipments requiring additional agency permits — from MITI, SIRIM, the Ministry of Health, or similar authorities — may take 3–7 business days. Florette's licensed customs agents prepare documentation in advance to minimise port dwell time.
Can Florette handle commercial cargo and employee relocations at the same time?
Yes. Florette coordinates both commercial freight — equipment, inventory, machinery — and employee personal effects or household goods under the same project timeline. This is particularly valuable for companies setting up new facilities, expanding into Malaysia, or relocating regional teams. One point of contact, one coordinated schedule.
Do you offer door-to-door commercial shipping from Malaysia?
Yes. Florette provides door-to-door commercial shipping internationally on both import and export lanes — including origin collection, sea or air freight, customs clearance at origin and destination, and final delivery to your warehouse or facility. Coverage depends on destination country and service level. Contact our team to confirm routing and transit times for your specific lane.
What cargo types does Florette handle for commercial shipments?
Florette handles general commercial cargo, industrial equipment and machinery, out-of-gauge (OOG) and oversized project cargo, dangerous goods (IATA and IMDG compliant), high-value goods, and temperature-sensitive freight by arrangement. For live animals, see our separate Pet Relocation service. Contact us to confirm capability for your specific commodity and origin-destination pair.
Related services
The broader Florette offering
Commercial logistics clients often need one or more of these services alongside their freight. All run under the same account model.
Ready to move commercial cargo from Malaysia?
Written quote within 2 business hours — one account manager, transparent pricing, in-house customs agents. No portals, no ticketing queues.